Making the decision to hire a new virtual assistant (VA) is an exciting time of growth in your business. Taking the time to establish clear processes and expectations up front with your VA will ensure your working relationship is productive and rewarding from the very beginning. Here are my three top tips to manage a relationship with a new VA.
Know what you want
To create clear expectations for a VA, you need to have a good understanding of what, when and why you need it. Even if you don’t have a clear process in place, if you can articulate the “what, when, why” clearly to your VA, this gives them a good idea of how important the task is to your business. If you are overloaded but struggling to work out what you can outsource, consider having a VA visit your office to ‘shadow’ you for a day so you can work out an outsourcing plan.
Pretty simple, but important. Set up the right communication processes so that you can use your time efficiently. If your VA is working on an ongoing project and you don’t need to check in with each other regularly, set up a daily/weekly communication meeting to go through progress updates and address any questions. If your work is more urgent and you need to communicate often throughout the day, consider using instant messaging software so you can deliver quickly. Find the right balance for you and your VA so that your working relationship is efficient and productive.
Be open to feedback
If you’ve been working in your business for a while on your own, there can be a familiar comfort in doing things a certain way. It helps us to feel productive and that we have things under control. Recognise that your VA has vast experience and many skills to offer. They may be full of ideas to help streamline your processes and remove duplication. This is the ‘value-add’ that a VA offers and is an opportunity for you to take advantage of their expertise to improve your business! Be open to new ideas and don’t be afraid to try something different.
Working with a VA can be a significant milestone in growing your business. With some careful planning and open communication in the early stages of your working relationship, you’ll be off to a great start!
Over to you …
Are you ready to level up your biz and start working with a Virtual Assistant? What systems will you put in place to get the relationship off to a great start?